Accessibility at The Royal Theatres

The Royal Theatres is dedicated to understanding the potential access requirements of all people visiting and working in our venues. Our commitment to improving accessibility is long term and extends across all areas of our business. We recognise our responsibility to identify barriers to accessibility and undertake to remove these wherever possible.

How to make a booking

Online: At the moment we only accept online payments for ticket purchases. Use our booking system.

The Royal Theatres Access Policy

Customers will be able to purchase a ticket in the price band of their choice, subject to availability.

One additional companion ticket will be made available at the same price paid by the customer with Access requirements, subject to availability. Any additional tickets required in the suitable area will be chargeable at the standard admission rate.

Exchanges and Refunds

Customers can always request a refund for tickets booked with Booking Protect, but no later than one month after the performance. There is no ticket exchange. Refunds are available in full, except for some payment fees.

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